Digital Team Members handle the routine work 24/7: customer conversations, route optimization, collections. Your team focuses on what humans do best.
Handle the Routine, Surface What Matters
Digital Team Members take on repetitive tasks and flag what needs your attention. Your team focuses on work that requires a human.
Always On, Even When You’re Not
Customer messages get answered, collection reminders go out, and route disruptions get handled.
AI Recommends, You Decide
Digital Team Members surface insights and suggestions. Your team stays in control of every decision that matters.
Digital Team Members aren’t here to replace your staff. They’re here to handle the routine work that consumes valuable time, surface opportunities humans might miss, and ensure nothing falls through the cracks. Your team makes the decisions. AI handles the heavy lifting.
Digital Team Members aren’t generic AI bolted onto pool software. They’re built on Pool Proof’s data foundation, with deep access to the information that makes recommendations relevant and accurate.
Digital Team Members are designed to amplify human capability, not replace human judgment. Major decisions always involve your team. AI handles analysis and routine tasks, surfacing recommendations with clear explanations.
Service Agent handles customer conversations across all channels: SMS, WhatsApp, email, and more. It understands what customers need, gathers relevant information, answers common questions, and escalates to your team when human attention is required.
Continuously analyzes your routes, looking for opportunities to save time, handle disruptions, and improve efficiency. It monitors weather, manages absences, and surfaces recommendations that make your operation run smoother.
Billing & Collections Assistant monitors your accounts receivable, identifies at-risk payments, and handles follow-up automatically. It sends reminders, flags problem accounts, and helps you get paid faster without awkward phone calls.
Quality Assurance Assistant monitors service delivery across your operation, identifying patterns that indicate quality issues before they become customer complaints. It tracks technician performance, service consistency, and customer satisfaction signals.
Digital Team Members are AI assistants built into Pool Proof that handle specific business functions: customer communication, route optimization, billing follow-up, and quality monitoring. They work alongside your human team, handling routine tasks and surfacing insights.
No. Digital Team Members handle routine tasks and analysis, freeing your team for high-value work. Humans remain in the loop for major decisions. AI recommends, your team decides.
Digital Team Members improve over time based on outcomes. The Routing Assistant learns which recommendations get accepted and what results they produce. The system adapts to your operational preferences and patterns.
Messages are professional and respectful, maintaining customer relationships while encouraging payment. Escalation happens gradually, not aggressively.
Take your business to the next level
Switching software shouldn't mean starting from scratch. We'll help you bring over your customer data, service history, and routes so your team can hit the ground running from day one.
Questions don't wait for business hours and neither do we. From onboarding to ongoing support, you'll have a team that actually understands the pool service industry in your corner.
Your business runs better when your software actually works for you. Let us show you how.
